Support
Everything you need to know about our services
A real street address like ours at 2425 Golden Hill Rd, Ste 106, Paso Robles, CA can receive packages from all carriers including FedEx and DHL — which don't deliver to P.O. Boxes. It also looks more professional for business use.
We accept packages from all major carriers: USPS, FedEx, and DHL. We are an authorized package acceptance location for all three carriers.
You'll receive an email and/or SMS notification as soon as we log your incoming mail or package. You can also check your online dashboard 24/7.
Yes! The Elite plan includes one free family member. Professional allows up to 5 people and 3 businesses. Family members must provide proof of shared address and complete USPS Form 1583.
Elite plans include a complimentary 1-week hold for packages up to 30 lbs. After that: $7.50/week (≤30 lbs), $12.50/week (30–69 lbs), $25/week (70–150 lbs), $150/week (palletized). Professional and Premium plans have extended holds.
Absolutely! Our Professional plan is specifically designed for businesses — you can register up to 3 businesses and have up to 5 authorized people on the account.